This quarter brought updates designed to make Listing Alerts more intuitive, improve navigation across the platform, and continue building a stronger client experience. From smarter feedback visibility to enhancements in the Client Portal, here’s what landed. 

 Everyday tasks are faster with Listing Alerts updates 

Agents can now edit search criteria directly from the Listing Alerts results page. This improvement in the previous process of leaving the results to refine a search should help save time.  

We also reorganized the menu, so ‘Remove All Listings’ appears closer to the bottom, helping prevent accidental clicks. 

Clearer Insight into Client Engagement 

The feedback column in the Listing Alerts Manager makes it easy to understand what’s happening at-a-glance: 

• N/A – no contacts on the alert
• None – contacts exist, but no feedback submitted
• View – feedback exists and has been seen
• Bell icon – new feedback is waiting to be reviewed 

At-a-Glance Engagement Information 

A new Contact Bar shows who you’re viewing and the feedback they’ve provided. Likes and comments are organized by contact, making it faster to access their profile, feedback, and activity. 

If an alert includes multiple contacts, select a contact to view their interactions and likes. 

Stay on top of activity with improved notifications. The Activity Bell now separates engagement and comments into distinct tabs, so you can quickly review what your clients are saying and doing without needing to parse through everything yourself. 

Client Portal Dashboard Glow Up  

To improve the browsing experience for clients, we've spent time enhancing the layout of their dashboard. Keeping your brand and contact details front and center in client-facing views is essential, so agent contact information is now included. We also introduced larger grid views for recent matches, giving clients more property details at a glance while aligning with the design across the platform. 

Clients can easily revisit properties they’ve marked as “liked” using the new Liked Listings section at the bottom of the dashboard. They can like or dislike listings directly from their own search results, giving them more flexibility to engage as they browse. All activity is automatically captured and reflected in their Liked Listings, so nothing gets lost. 

Agents can view these insights on the Contact Details page and continue receiving notifications when clients interact with listings. This creates a clearer, more complete view of client interest and makes it easier to respond at the right time. 

Improved Listing Data and Search Clarity 

Based on your feedback, we made updates to listing data and search behavior: 

• Luxury Vinyl is now available as a flooring option. 
• Pickleball Court has been added to Community Amenities.
• Search error messaging is clearer when additional criteria are required.

Searches must include one of the following: 

• MLS Number
• Location (County, City, Zip, or Street)
• Agent (List/Co-List or Buyer/Co-Buyer) 

This ensures an optimized, faster search experience, giving you back time in your day-to-day work. 

Navigation Improvements 

We introduced standardized navigation in Search and Listing Alerts to create a more consistent experience. 

• Navigation links now behave consistently
• Apps define their own return destinations and labels
• Moving between levels of detail is clearer and more predictable 

This update means the back button works the way you expect. 

That’s a Wrap 

This quarter’s updates focused on making everyday work smoother, improving visibility into client engagement, and enhancing the experience for both agents and their clients. 

If you haven’t explored these updates yet, take a moment to check them out and let us know what you think!